Location/place: Hyderabad
Name of company/service: Lancer
I have bought an Air Conditioner (Mitsubishi Heavy Industries SRK13) from Lancer on 2nd March. After one & half month the horizontal swing got stopped working and the technician who has visited has said that this is because of malfunction of spare part in swing system and said that they will rectify it as soon as possible.
Till today they neither rectified the issue nor replaced the unit.
Today when I have called them they started saying that the electronic parts sold will not have any guarantee or warranty as such.
Please do the needful and guide me in addressing the same.
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