Location/place: Ahmedabad
Name of company/service: HTC
Hi team,
My name is Rishi i had purchase a HTC Desire X in month of march but after few days the phone display are getting problem i went to service centre they repair me the phone in 10 days and given to me again after phone got the problem they told there is a problem they take the phone and change the display and motherboard and give the phone after 10 days and now again the problem in the phone so i submitted the phone in service centre and ask to replace the handset as it was committed by service centre in mumbai that if the problem occur than we will replace the handset. But now ahmedabad service centre is telling that they dont have any record of the previous complain i submitted the phone on 15th May and till date phone is not repair and there service centre number is always engaged i call 1800 number and ask the status they told it will take 5-6 days more as part are not available it means that told time of repairing the phone is 15- days.
Please help to resolve this soon.
Service centre job sheet no:Q4S13051500030
Service centre name : TVS-E-Servicetec Ltd.
Phone no which we are not able to connect any time is 079- 40027698
IMEI NO : 355803050633179
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