refund of the amount not done

Location/place: dibrugarh assam

Name of company/service: home shop 18

I HAD ORDERED ONLINE AN AMERICAN NECLACE WORTH RS 2249:00 ON 13TH MARCH TO HOME SHOP 18 THROUGH DEBIT CARD OF UNION BANK,DIBRUGRH BRANCH. ON 13TH APRIL 2013 I WAS INFORMED THAT DUE TO OUT OF STOCK THE ORDER WAS CANCELLED AND THE MONEY WILL BE REFUNDED ON 15TH APRIL.BUT THE MONEY HS NOT BEEN REFUNDED.THE COMPANY IS SENDING ME REFERENCE NOS N ARN NOS BUT THE UNION BANK HAS CLEARLY MENTIONED THAT THE MONEY HAS NOT BEEN REFUNDED. PLEASE LOOK INTO THE MATTER.
REGARDS
BARSHA MAJUMDAR


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