balance deduction

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Dhuliyan&lt;/p&gt;<p><b>Name of company/service</b>: home</p>i have a bsnl sim
and every one or the other day some service gets activated and balance gets deducted with out our concern
and its very difficult to call coustomer care as they never pick up ny call