Call from Delhi threatening legal Notice & Harassement call from Tata Docomo

Location/place: PUNE

Name of company/service: Tata Docomo (PHOTON)

Hi,
I had a Tata Docomo photon number 9225309737 which I used in the year 2012. firstly I activated giving six month advance rental plan & paid the amount, at end of six month they called & given new plan of six month advance rental, but without information/confirmation they activated plan of @Rs.1700/- per month rental & disconnected my connection @20days. After disconnection subsequently next month they activated plan for six month. I informed at their call center, collection boys & company showroom about cancellation of bill @Rs.1700/- & giving me correct bill for six month advance rental, so I can continue the service, but they have not corrected the bills nor given any proper response. Although they have sent their collection representatives for the payment collection, I informed them you kindly cancel wrong activated @Rs.1700/- bill & active my 6 month advance rental plan & give me correct bill/statment. But neither collection boy nor customer care responded. But keep on calling for collection of payment of wrong generated bills.
Today I received a call from this number 918459117543. There are Harassing me for the payment & continuously threatening for Delhi Police legal Notice.
I have been very badly humiliated and distracted from my work. I want Tata to pay for the humiliation and the bad conduct these people have.


Comments

2 responses to “Call from Delhi threatening legal Notice & Harassement call from Tata Docomo”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Dear Customer,

    We regret to inform you that we are unable to retrieve your exact details from the number 9225309737 provided. Hence, we request you to write your concerns to [email protected] with your Tata Docomo Photon account number.

    Thanks and Regards,
    Customer Care
    Tata Docomo.

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