Defective Car Delivered

Location/place: New Delhi

Name of company/service: Volkswagen

This is in regards to a Volkswagen Vento Trendline Diesel bought by me on 14th March 2013 from Viraj Automobiles Sector 6, Noida- India.
Details of car as under.
Chasis Number- WVWG11608BT082991
Engine Number- CLN170429

On the very first day on 15th March 2013 the car was making noise on racing which was rectified and repaired by Viraj Automobiles workshop.
Again after 2 days on 17th March the battery went dead and I had to rush to workshop again.
On 2nd April, 2013 the car was running on an average speed of 60 kmph suddenly everything stopped working and engine started vibrating and making noise with a spiral and engine indicator on speedometer.
I informed breakdown department and the car was again taken to workshop and delivered after 2 days assuring me everything in working fine in engine of the car.
On 8th of May I was on my way from Lucknow to Delhi and was driving on a speed of 90 kmph and again things stopped working and entire car went dead and I was almost killed.
I contacted roadside breakdown and car was taken to Gwalior (Samarth Cars) workshop.

Today I was informed that the car has manufacturing defect in its engine.
It was Gods grace that the car break down twice and me and my family is safe otherwise anything would have happened.
This is a height of shame for a company like Volkswagen.
In a span of 45 days this car has given me hell lot of nightmares.


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