Location/place: India
Name of company/service: Khazana
have started a scheme in khazana jewellery Hyderabad where it was said that the gold will be blocked on your name which you have to pay for 11 months and in the 12th month 80% will be added by them and will be redeemed after 1year. So I have blocked 69 grams of gold by paying 1,98,000 and the bonus which they should pay is 14400 so total amount is 2,12,000.Finally after 1 year we have placed an order of 150gms thinking that we already have 69 gms in our pocket as we payed for it and now we have to just pay for remaining.Even the shop owner also agreed for that.But today when we went there the shop owner disagreed to add these 69 gms in 150gms and he said if you want we can deduct 69 gms for todays date which comes around 175000 which causes us a huge loss.when they said we have blocked the gold for you they should give us the gold in any way or shuold specifically mention that gms will not get redeemed in this money will be redeemed.please help us
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