<p><b>Location/place</b>: Anand, Gujarat</p><p><b>Name of company/service</b>: Anand Agricultural University</p>We have purchased an Ultra Low Deep Freeze -860C temperature (ULT), capacity 780 liters, Upright model from Saf Labs Pvt. Ltd., 202, Mayuresh Cosmos, Plot No. 37, Sector 11, CBG, Belapur, Navi Mumbai – 400614 Tel # 022-67122644, Facsimle: 022-67122645 E-mail : [email protected] wide our purchase order No. GVC/AGB/B.H.10928/Purchase/455-56/7416-17/2011 dated 20/12/2011 costing Rs. 10,00,000 in our Department of Animal Biotechnology, College of Veterinary Science and Animal Husbandry, Anand Agricultural University, Anand, Gujarat. Ours is a state government agricultural university of Gujarat State.
The instrument was supplied in the month of Oct. 2012 (after delay of ten months) at our department i.e. Department of Animal Genetics and Breeding, College of Veterinary Science and Animal Husbandry, Anand Agricultural University, Anand, Gujarat. After the installation in Nov. 2012, the instrument started giving problems and not able to maintain its temperature because of one or other reason. Since then we are repeatedly communicated to the company owner i.e. Mr. Rahoul Mehra, Mobile: 09769777922 and Global Team Manger Mr. Michael Tan Tekk Tyann, Mobile :+65-98801474, GSE International Group Pte. Ltd., regarding the issue through e-mail (Copy attached) and phone. Neither company or its representative revert back to repair the instrument since last 5 months. They are repeatedly making false commitment for repair of instrument.
Since the purchase, it has not worked satisfactorily even for a single months. We wish to change the instrument or repair it at the earliest. We wish to bring notice to all scientific community about the false fact made by this company. That will be helpful to save money and time of many researchers and scientific community.
The alternate address of Saf Labs Pvt. Limited is No.-8, 4th Floor, Todi & Company Building, Mathurdas Mills Compound, across Kamala Mills, Lower Parel, Mumbai – 400013.
From our side Dr. Prakash G. Koringa, Assistant Professor, Mobile #09824074123 will provide all the details required on my behalf. You can also contact me on +09227531075.
Dr. Chaitanya G. Joshi
Professor & Head
Department of Animal Biotechnology
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