RECHARGE NOT DONE BUT AMOUNT DEDUCTED

Location/place: JAIPUR

Name of company/service: ONE INDIA RECHARGE

SIR,
MY NAME IS SAPTARSHI CHAKRABORTY.ON 03/05/2013 I TRIED TO MAKE A VODAFONE 3G DATA PLAN RECHARGE OF RS.849 USING ONLINE SERVICE OF ONE INDIA RECHARGE WEBSITE.BUT UNFORTUNATELY THE AMOUNT OF RS.849 WAS DEDUCTED FROM MY UCO BANK SAVINGS ACCOUNT BUT RECHARGE WAS NOT DONE.AFTER THAT I TRIED TO MAKE CALL & EMAIL THE ONE INDIA RECHARGE PEOPLE BUT ALL IN VAIN.SIR KINDLY LOOK INTO THE MATTER AS SOON AS POSSIBLE.