Location/place: Mysore
Name of company/service: www.Snapdeal.com
Dear Sir,
My order number in shopclues.com is :ShopClues order 2886533
it has been more than a 2 months since i have placed an order
(ordered item: V hand grip heavy and company:fitness world ) in shopclues,
after placing an oreder they have shipped their item after 10 days,
and the product was not which i saw in their wesite and the delivered product
was cheap quality, damaged and diffrent in specification and design.
so i requested for replacement, then again they delayed to buy back the product,
i have sent several mails and i attached the comparision and damaged part of the
product image with mail, finally they agree to buyback.
after buyback till today it has been more than 1 to 2 months, i have already purchased
the product from different place as i had nessasity of the product.
i am asking them to refund the amount but they are ignoring my mails.
and my calls. they told they will can only give replacement but they have not
did that till date.
i dont need this kind of worst service from them, i need my money back.
kindly help.
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