Frustrated with the quality performance of my phone.

Location/place: Tamilnadu / Chennai

Name of company/service: Samsung

While that is not a great, it is certainly better than Nokia’s policy was my thought on Samsung phones initially. I got a brand new S2 model on 2012.11.11 which has now gone bad for the second time in 4 months and I have been twice to the service centre where they have replaced my phones motherboard as well however no luck.My phone gets switched off very often (thrice a day),bad camera quality and applications run very slow.

I have repeatedly asked those guys to change my set as I am frustrated using this Mobile when it gets switched off and I really have some important work on it.I have also sent mail to Samsung company however have not received any better response.

My humble request to you guys is to revert ASAP.


Comments

One response to “Frustrated with the quality performance of my phone.”

  1. Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details

    1. Contact Number
    2. Your Location
    3. Device IMEI number.

    We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

    Do include the complaint link in order to speed up the process.

    Regards,
    Team Nokia India.

    Locating a Nokia Care Centre (NCC) is very Easy !
    SMS “NCC” & send it to 55555, within few seconds you will receive the list of NCCs in that city.

Leave a Reply

Your email address will not be published. Required fields are marked *