Location/place: Bangalore
Name of company/service: Standard Chartered Bank
Every month I have made the payment under the main credit card for an EMI which I am running under the same card. But, without my knowledge they internally created a separated EMI account for the same. Its their internal process took time to transfer the amount to the EMI amount and transferred in next billing cycle applying Late payment charges, Interest and the service tax. I have called them many time and get no solution for it. When I have called them on 06-Apr-2013 they asked me to make a payment of INR. 2860 since my card is overdue they can’t take any action on the card assuring the reversal. I have made the payment of INR. 2900. Now they are not ready to take any request for the reversal of the amount and the late charges.
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