Location/place: India

Name of company/service: Airtel Digital

I had raised a request for new airtel digital tv connection on 23rd of April. They said it would get installed within 48 hours but it hasn’t been done till now. We have send them so many mails as well regarding this but they are not responding. Their service operator is saying that he can not come to our area to install new connection because he has some issue with the local cable tv operator. Now i want my money refund to me as soon as possible.
Following are the details of the transaction done by us on 23rd April –
Transaction id – 23570629
Booking id – 205522
Booking was done from my room mate’s phone number. His name is Ankit Gupta. His phone number is 9591874111 and is email id is [email protected].


Comments

2 responses to “Money Refund”

  1. Namaste Mr. Uniyal,

    This is to inform you that your concern listed on 28 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Uniyal,

    We would like to inform you that your concern listed 28 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *