Deduction from balance on grounds of VAS

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Kolkata&lt;/p&gt;<p><b>Name of company/service</b>: Tata docomo</p>On 26th april,i received a call from tata docomo to activate cricadda(VAS) on my mobile phone.i didnot revert to it and disconnected the phone.after 10mins i realysd tata docomo had deducted 25rupees from my balance.on calling the customer care i told i did activate the service and so they had the amount.i have using mobile phone for 7years and i clearly understand how to activate and deactivate services.i request consumer forum to accept the complaint and take strict action


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One response to “Deduction from balance on grounds of VAS”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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