why communication companies are making fool of custmrs…

Location/place: mumbai

Name of company/service: reliance comm

thera are lots of problmes but right now m claiming against 1… have a connection of reliance gsm prepaid and that is 9022727244,i do recharge of rs 14 per month to get local and national sms at 5 paise per sms,my sms pack has expaired on 22nd april 2013 and then consomer care executive told me ki it will b auto renew within 24 hours,after 2 hours i made a call again and they told me again ki sir 24 hours lagenge…ab tak 72+ hours ho chuke hai aur abhi tak pack renew nahi hua hai…i have lost lots of rs in msg n i want all back…


Comments

2 responses to “why communication companies are making fool of custmrs…”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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