Micromax mobile not get

Location/place: Morvi

Name of company/service: Micromax

Sir I have submitted my device Q7 micromax mobile to customer care office at morvi on 9-3-2013 but till now I don’t get any information about my device.My job sheet no is R1303FGUJ3146686.
I visited many times but they said that my device is not ready since 2 month.My mobile no is 9033113445.Please arrange solution to this harrassment.