Regarding network problem for reliance gsm

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Modinagar,up west&lt;/p&gt;<p><b>Name of company/service</b>: Reliance gsm service</p>As i am a regular customer of yours and i have been facing the network problem since last year april,2012 till the date april,2013 Even i used to call 198 and talk to them that i am facing the network problem so do something but they said please wait and your problem will resolved in a 3 days and our technical team visit your site and find the exact problem behind this but till the date neither they visit in my area nor they can solve my problem or sometimes when i call customer care no. They disconnect my call or even they never transfer my call to their technical department .the timings of facing network problem is in morning 1.00am to 9.00am,11 .00am to11.30am,4.00pmto 5.00pm,7.00pm to 7.30pm,
That is the timings in which i am facing the network problem the basic fact is that in these timings our area electricity is gone,with gone electricity the strength of signal may nil upto the timing mentioned above and complaint no. 3249157415,191541315. which till not solved the problem of network,
Even when we make emergency call we can’t do it becoz of poor signal and my question why reliance services is act as a vampire who suck the blood of consumer regularly and why they are not interested in investing in our area to provide best services.My reliance prepaid mobile no is 9045646791,9015319973
Rest Is Ok