Wrongly Charged

Location/place: Lucknow

Name of company/service: Reliance Communication

Dear sir,
I am kuldeep singh. I have reliance postpaid connection which is 09389777009 (UPE) . Sir i want to say that my bill generated on 9th mar 2013 and i received and checked, i found that system charged wrongly. According to my Tarrif plan SRP200, Call Rates are following.
RIM CDMA RIM FW/FIXED GSM OFFNET MOB OFFNET FIXED
LOCAL 0.00 0.00 0.00 0.50 0.50
STD 1.50 1.50 1.50 1.50 1.50
pulse rate 60 sec

Now
Sir i had called on this no. 05852222094 (UPE). It should be charge as a local offnet fixed but it charged as a STD no. Why?

Pls check my Bill attachment.
So please i request to you that please give me waiver of that amount.
reply immediatly………
thank you


Comments

2 responses to “Wrongly Charged”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,
    RCOMcare

  2. RCOMCare Avatar
    RCOMCare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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