Location/place: HOWRAH

Name of company/service: GODREJ

sir,i purchased a microwave oven on 24/10/11 costing rs 7450.and it was delivered to me on 31/10/2011.i ordered the model no. GME20CM2MIZ BUT THE PRODUCT DELIVERED WAS NOT THE ONE I ORDERED AND IT COSTED 6950 ,WHICH WAS RS 500 LESS THAN WHAT I PAID AND I WAS GIVEN A SCRATCH CARD ON WHICH I GOT RS 100 OFF BUT IT HAS BEEN A YEAR AND HALF I DID NOT GET MY RS 600.IN THE SPAN OF 1 YEAR I COMPLAINED A NUMBER OF TIMES BUT TO NO AVAIL EVEN I TALKED TO MR.BHARGAB CHATTERJEE THE REGIONAL HEAD BUT HE TALKED IN A VERY AWFUL WAY AND SAID THAT I WONT GET ANY MONEY .EVEN I WROTE A LETTER TO THIS MAN BUT I DID NOT GET ANY REPLY.I HAVE ALL THE DOCUMENTS AND LETTERS THAT I SENT.THE CHEQUE NO IS 071091(UNION BANK) BILL ORDER NO. 1444382.I HAVE BEEN HARRASHED TOO MUCH OVER THE LAST 1.5 YEARS AND I REQUEST TO GET BACK MY FULL RS 7450.PLEASE HELP.


Comments

3 responses to “RETURN OF MONEY”

  1. Godrej Appliances Avatar
    Godrej Appliances

    Hi MADAN GOPAL SHARMA,

    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have regarding our product/service.

    Kindly send in your contact details at [email protected] so that we can resolve your issue at the earliest.

    You can also call us on 1800-209-5511 / 1800 – 225511 for further queries; you can also follow us on:-
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

    Regards,
    Godrej Appliance Team.

  2. Godrej Appliances Avatar
    Godrej Appliances

    Hi MADAN GOPAL SHARMA,

    We are sorry to hear about your experience. We have received your contact details. We will resolve your issue at the earliest.

    You can also call our customer care team on:-
    1800-209-5511 / 1800 – 225511

    Reach us at:-
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

    Regards,
    Godrej Appliance Team.

  3. Godrej Appliances Avatar
    Godrej Appliances

    Dear MADAN GOPAL SHARMA,

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at [email protected] or call us on: 1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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