Internet Service not activated even after activating the net pack.

Location/place: Pune

Name of company/service: Idea

I did the recharge of Idea net pack on 10 Apr 2013 at approx 8:00 PM.after that i was hoping internet pack would get activated within 1/2 hr, but that was not the case. I called them at 9:00PM, 9;00 AM, 3:00 PM to hear the same reponse that complaint would get solved in 4 hrs. I asked them since i lost 1 day of my validity because of them are they going to give me one day extra. They said they can’t give. Because of it i had to apply for other services which cause loss of time and business for me. The complaint number which i got from them are as follow 1-33565749634 and 1-33560505793. I also do have the recording from the senior executive of idea services.


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