Location/place: Karjat, Raigad, Maharashtra
Name of company/service: Idea Gallery, Karjat.
Idea gallery representative charged 100 INR which is more than actual approx 19-25 INR.
But when I called customer care (idea), the customer care representative told me that there is no charge for MNP. When I insisted he told me that only sim card would be charged(which is MRP 19INR). So I went back to Idea Gallery & asked about cost of MNP (for whole procedure including sim) then she confirmed it with someone on phone & told me that it is 50INR. I asked her for receipt of payments, she denied & said that there is no receipt for that & no one gives a receipt for that & offered me 50INR back.
Which I denied & took my money (100INR) back & changed my mind to switch to Idea network.
What could be done to stop such wrong doing of Idea gallery representatives. Please help me.
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