Location/place: Gurgaon

Name of company/service: Blazeflash Courier

Hello Sir,

I had sent a courier from Mohali to Agra on Dt. 04/04/13 which is till now not received by the concerned person. i have been taking follow ups with the Blazeflash people but they fail to provide me any kind of information regarding that courier and i got to know from the agency through which i had sent that courier that it has been Misplaced . Then i wrote the following mail to the company stating my concern . The mail goes like this : –

hi ,
this is in regards to the consignment no. – ” 197666463 ”
i would like to bring it to ur notice that what kind of services blazeflash is providing to its customers.
i sent a courier through one of your agencies situated in Mohali by the name of – ” BLAZEFLASH EXPRESS ” , from Mohali to Agra on the 08th Apr of 2013 , so far the recipient haven’t received the courier . When i tried to check with ur agencies and customer care they never took the responsibility of tracking the courier and kept on giving me false commitments . i hav been harassed from the past days , running pillar to post to track my courier . Just bcoz of my frnd’s referral , i chose blazeflash and the experience was pathetic , i m shocked by the kind of services a company with such a reputed name are providing to ur customers .. Even the branch manager himself didnt show any interest in my case .At last when i was really pissed off , i decided to mail u people hoping that u wud do some needful for me otherwise the last resort for me is to move to consumer forum . They told me that i will be getting a letter from your head office stating that ” my courier has been misplaced ” but till now , i haven’t received that letter also . i really don’t understand , how u people can be so irresponsible !!

Consignment No. – ” 19766463 ”

I had kept the top shots of this company in cc and i have been sending mails continously to these people but they are not even giving me any sort of reply. I need your help now to teach these people a Lesson ..
Looking forward for a prompt reply from your side ..
Regards

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