Location/place: kochi
Name of company/service: Sony Xperia
I bought a new sony xperia tipo (Rs9500) on 1 February 2013, from the day one itself i had a echo problem.I went on 7th of the same month & gave compliant, from where i bought it, they asked my to go to the service center. I went there and they re install the software on 15 of the same month, again the problem continues. so i handed over my full kit to service center again on 26th of the same month for the replacement of a new kit, and they confirm that will return with in 7days. But even after several follow up they gave the new replacement kit on 27 March 2013. New phone also had the same problem and with additional problem of overheating and less battery back up. I went again on 30 March 21013 and told my problems. They promise that they will give the higher version of SONY XPERIA E and collect the money difference of Rs 1500, and confirm to give the set by 7days. So far there is no improvement in the action and commitment from SONY.
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