Replacement with warranty

Location/place: Kolkata

Name of company/service: EXIDE

I have purchased a new battery from a local distributors after a month the battery deos not work.
On claim from the distributors with in warranty they said it has been sent to the company and it will come form the same but can not assure the date.
I am suffering for 3 weeks with out battery with no valid information.
Wheather i get back the battery or the warrenty is just for show and when customers are harrssed they give away claiming insted purchasing a new one
Please help me at least to know the state of the product


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