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Reg Airtel Mobile Connection Surrener

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Location/place: India

Name of company/service: Bharti Airtel

Hi,

Please help me getting Airtel Mobile connection surrender. I went to Airtel 100 ft CMH Road, Indiranagar Bangalore showroom on 30th Mar 2013 to surrender the connection 9980131987. There I was waiting more than 2 hours in queue then they said to clear the outstanding amount and call 121 ad they will take further steps towards disconnection. I tried calling more than 3 times that day from Bangalore. After that I went on tour to Delhi and must have called 10 times but everytime the executive arrange a call after 4 hours which never happened.

Please help I raised two tickets as well and requested for a call back if required. I’m not using the connection but the monthly bill is increasing day by day. I’m struggling to get this connection closed.

Jai
9958813222

Comments

3 responses to “Reg Airtel Mobile Connection Surrener”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Sharma,

    This is to inform you that your concern listed on 06 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Sharma,

    Further to our discussion dated 06 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Sharma,

    We would like to inform you that your concern listed 06 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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