Location/place: Nanded
Name of company/service: 100bestbuy
In January i got mail regarding cash back offer
for mobile phones from 100bestbuy.com and i participated
in two mobile phones cash back contest and paid 599/-
rupees for samsung Galaxy S3 mobile phone, and 299/- for
Blackberry mobile phone. Total amount of 998/- rupees for
contest through my Axis bank debit card in last week of
January regarding that one of the executive called me and
told me that you won the samsung galaxy S3 mobile phone
along with lotto traveller bag we are sending your courier
so you just pay postage and handling charges for courier
after 4 days i got courier containing only lotto bag and i
have paid 823/- rupees for that bag. After reciving the curier
i called customer care and told them all the story they told me
that they will send me the mobile phone through courier again and
i also got confirmation call from company. But i did not get any
courier again. After that i called to company lots of time with the
same issue, every time all executive gave some ridicules answers.
And now from past two days the are disconnecting the call in somewhere
in middel of discussion without hearing my complaint. I have spent
around 200 rupees in phone call. I also sent them emails but
they are not providing me either mobile phone or my money as per contest.
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