Not processing my Request on Disconnection of TATA PHOTON.

Comments

3 responses to “Not processing my Request on Disconnection of TATA PHOTON.”

1. 

   Ilango l Raja

   April 4, 2013

   I took internet connection (TATA PHOTON WHIZ) No 9227834034. I am residing in Gujarat (Ukai). From 26-02-2013 onwards the signal got cut and when I enquired, i got reply that here after no connection will be given in my locality. So I sent a request to disconnect the TATA PHOTON after paying my due upto February 2013. But I got a message on my mobile that your request is not processed, and subsequently bill for month of March 2013 was sent for payment. I need justice in this regard. I want compensation for annoyance created by TATA DOCOMO.
2. 

   Tata Docomo

   April 4, 2013

   Dear customer,

   We have received your complaint and we will ensure it is resolved soon.

   Thanks and Regards,
   Customer Care
   Tata DOCOMO.
3. 

   Tata Docomo

   April 10, 2013

   Dear Customer,

   We tried to speak to you personally on your number 9662500146 to understand your concerns regarding the cancellation charges. However, we are unable to contact you, since your call was not reachable.

   Hence, we request you to kindly provide us the agent details which will assist us in doing the needful.

   Thanks and Regards,
   Customer Care
   Tata Docomo.