ON LINE RECHARGE NOT ACTIVATED DTH

Location/place: COIMBATORE

Name of company/service: AIRTEL/DTH

CUSTOMER ID : 3009198366
RECHARGE TXN ID : 765280

I have recharged for my DTH connection on 02.04.2013 at 2.30 pm . the activation is still pending when i called the customer care the respose from them is very poor. they are not giving solution for my problem, instead they just ask for details and cut the call saying that the complaint is registrered but they are got giving complaint .when again called customer care another person attend my call ad when is say my complaint they say that the complaint is not registered. please improve your customer care and give proper guidance to customers. regards,
N.Maruthachalam
9791991155


Comments

2 responses to “ON LINE RECHARGE NOT ACTIVATED DTH”

  1. Namaste Mr. Maruthachalam,

    This is to inform you that your concern listed on 03 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Maruthachalam,

    We would like to inform you that your concern listed 03 April 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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