Fraudulent Misinforma​tion & Forcible Forfeiture of my Money by Aviva Life Insurance

Location/place: Kolkata

Name of company/service: Aviva Life Insurance

This is to inform you that my total investment in Aviva Life Insurance are listed below as follows:
1.ALE2894864
2.ALE2933862
3.ALE2869103
4.ALE2872415

When I took up this Aviva scheme, I was informed by the Staff at IndusInd Bank that this scheme would be like a fixed deposit, & that I only have to invest in it one single time, & no more.

I was never told by the Staff that my money would be confiscated, & that I would have to pay 3 instalments in 3 years or anything like that.

The mobile no mentioned in the documents is also not mine.

The Bank has completely misrepresented facts, & made a fool out of me. The Staff who have done this have all gone away to other Branches, & now it is impossible for me to trace anyone.

Now in relation to the replies which you had sent me, this is what I have to say:

1] The Mobile Number that has been printed as mine is absolutely wrong.

I had called up on the number which is printed on the Insurance Documents as my mobile number. The gentleman who answered my call, confirmed that for the last two years, he has been gettinglarge numbers of SMSs from Aviva Life Insurance.

Most important, he is a third person, & he knows that I have a total investment of Rs 6 Lakhs.

I personally feel this is gross misconduct on part of Aviva. Till date, he is getting SMSs from Aviva.

My question to you people is, how come my number is printed wrongly?

This is not my mobile number, nor had I ever submitted this number when I filled up the forms.

The entire investment details are now open to this third person, which means my privacy has been barged into.

This is a very serious misconduct on behalf of Aviva.

Why was my Mobile number not verified?

You people are intentionally giving away information regarding my investment details to the public.

2] Your representative of Aviva, sitiing at IndusInd Bank, Gariahat Branch, & the Branch Manager of the Bank, whose name I cannot recall any more now, informed me that this is exactly like a Mutual Fund.

They assured me that I have to invest the money for 1 year only, & that I can get the money back any time after the period of 1 year is over.

So that was cheating on your part, wasnt it?

Absolute misrepresentation of the facts.

I accepted all the the Aviva agent in the Bank told me, & deciuded to go ahead with the investments.

I did not know that such a calamity was awaiting me.

3] I am a Doctor, & I had invested the money so that I could go abroad for my Higher Studies.

But now that this situation has taken place, I am completely helpless.

Pls dont do this to me.

My future plans will be completely ruined.

I really need the money back.

Dr Ranajoy Chanda.