NON HOUNOURING OF GUARANTEE

Location/place: JAIPUR

Name of company/service: MGICON IMPEX PVT. LTD.

I PURCHASED MAGICON MOBILE MODEL 3250 ON 21-07-2009. IT CARRIED A GUARANTEE OF ONE YEAR. IT DEVELOPED DEFECT AND THE LOCAL SERVICE AGENT FORWARDED IT TO THE COMPANY AT NEW DELHI. THE COMPANY HAS RETURNED THE SET WITHOUT REPAIR STATING LIQUID DAMAGED VIDE SEVICE JOB SHEET NO. 9459 DATED 8TH FEB 2010.MY SEVEAL EQUESTS OVER TELEPHONE FOR HONOURING THE GUARANTEE DID NOT MEET WITH ADEQUATE RESPONSE.THE COMPANY’S CONTENTION AMOUNTS TO NON ACCEPTANCE OF GUARANTTE AND ITS GUARANTEE IS MEANIGLESSS. ANY CUSTOME PURCHASING MAGICON MOBILE BEWARE AND SHOULD NOT TAKE THE RISK OF PURCHAING THIS MOBILE AS IT DOES NOT CARRY ANY GUARANTEE.