Balance not received on recharge

Location/place: KOLKATA, WEST BENGAL

Name of company/service: RELIANCE GSM MOBILE COMPANY

Sir/Madam
My name is Niteshwar Singh and my mobile number is 8100013197 and I am a reliance gsm user. I recharged my mobile on 19th march 2013 by rs.51 for internet pack. But I dint get any internet pack, niether get any pack nor any balance on my mobile number. And I paid the amount to the retailer. When I called to customer care there response was not satisfactory and they confirmed that recharge has done but you have got only 1 paise for this recharge. On recharge of rs.51 if I got only 1 paise then how will I survive. I am a student and I am from a lower class family and even I can’t concentrate on my studie. Please help me out from this. i will be grateful to you for this.
Thanks
NITESHWAR SINGH
MO- 8100013197
Email- [email protected]


Comments

One response to “Balance not received on recharge”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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