Location/place: Virar
Name of company/service: DTDC
DTDC keeps on booking packages for pincode 401301 but the franchisee at virar does not deliver on the pretext that the address is far hence they do not send. They ask us to collect the package from their office.
Very recently one of my packages was booked via National Blue service under which they serve pincode 401301 as mentioned by their website. The franchisee office gave the same reply and We had to collect the package from their office since it was urgent. Quite a number of times I have asked them to return the package it they do not deliver to my home. I made sure that I wrote a suitable comment highlighting the issue on their delivery note.
As far as I know, courier companies book package based on pincodes and they are bound to deliver.
I’ve complained on mail to their email id but have never got response. What kind of crap business do they run.
BTW, they do deliver to another friend of mine whose house is just 200 meters from my house
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