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Wrong Billing

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by

AdminPost
in ,

Location/place: nagpur

Name of company/service: tata docomo

I had bought a new tata docomo post paid 1299 plan with free roaming facility. But they have wrongly billed for this Feburary 2013 month which is approx Rs 2000.I have complaint on 03 march regarding about the wrongly bill but no action is taken yet.My complaint no.352440751 is given by tata docomo customer care but up till now no action is taken yet.I have called on customer care no 09225200362 many times but they are not receving my call.My Tata docomo post paid no. is +917276155559

Comments

One response to “Wrong Billing”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Mr. Naik,

    We would like to inform you that your complaint has been put before the concerned department vide docket number PBR12194807 and the expected resolution date is 22-MAR-2013 14:27.

    We tried to speak to you personally on your alternate number 8103817533 to understand your concerns regarding balance deduction however, we were unable to contact you, since your call was not reachable.

    You can write to us on [email protected].

    Please visit our website http://www.tatadocomo.com for more information.

    Thanks and Regards,
    Customer care,
    Tata Docomo.”

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