Misbehaviour and hoolganism of conducter of sbstc bus of 9 a.m from Karunamoyee to Burdwan

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Kolkata&lt;/p&gt;<p><b>Name of company/service</b>: SBSTC</p>Dear Sir,
Today (on 18.02.13) my sister and my niece was waiting today at Baguiati stoppage to get the sbstc bus of 10 a.m from Karunamoyee to Saltlake. After waiting a long time a sbstc bus of Burdwan came at 10.30 a.m. After confirming from the person who sells tickets at Baguiati counter my sister and niece got into the bus. By that time the conducter of of that bus didn’t reply to queries of the passengers of Baguiati stand. At Airport stand when some passengers got into the bus by that time the conducter informed them that the it was not 10a.m scheduled bus,rather it was 9 a.m scheduled bus. At that very moment when the passengers of Baguiati and Airport stand who purchased tickets of 10 a.m bus asked the conducter why he had not informed the passengers beforehand despite repeated queries by that time the conducter behaved very rudely, used slang and abusive languages and pushed few ladies passengers and children from behind.
Urgent strict and drastic action must be taken against the hooliganism and vandalism of that conducter of sbstc bus of 9 a.m from karunamoyee to Burdwan. I will definitely wt for certain time ,after that I will be compelled to take the help of law and will be compelled to bring this issue before media along with the print-out of this e-mail.
Waiting fervently for your reply.
Thanking you,
Dr. Dibyendu Roy
9433164341
9432970504