REGARDING REPLACEMENT OF NOKIA HANDSET )X1-01)

Location/place: RANCHI

Name of company/service: NOKIA

Dear Consumer Helpline
Consumer Grievance Redressal Platform

I have purchased Nokia Handset (X1-01) on 27/06/11. At present the phone is in warranty period due to NOKIA CARE PROTECT (NCP). After purchasing of 5 months my phone getting Hang, Bad network transmission. So, I gave the phone 6 times for servicing just in 3 months. Totally I have submitted 11 times this phone in Nokia Care. But the same problem still persists in the phone. Again I reported the Nokia Care Center and they told me to submit your phone in service center and promised me to rectify it within 5 days. But they are not able to solve it.

So, I kindly request you to provide replacement of Nokia Handset (X1-01).

PHONE MODEL: – NOKIA (X1-01)
IMEI NO:-356269044645829 ITEM NO: – 002X0D6
JOB SHEET NUMBER: – 613504886/130316/43

I have also attached Service Job Sheet Paper with this mail.

Thank you!

Contact Details:-
Name: – Rajesh Kumar Nirala
Address: – RIMS, Bariatu, Ranchi-09
Mob No: – +919430055655, +919334147517
E-mail:- [email protected]