Location/place: Mumbai
Name of company/service: Make my Trip
I had booked a return Air ticket from Mumbai ti Bangalore & back for two adults. They have cheated me if fare. I have complained to them also and the details are as under:
“Thanks for your mail. But there are certain things which are surprising to me. While booking your site page showed that I would be getting a discount of Rs 1364-00 per ticket, if I use the same airline i.e. Goair for return journey. Well I did the same thing and my return journey is also booked by Goair, but this discount of Rs 1364=-00 per ticket is not allowed. Why is this?
Further I have My Trip Rewards card No. 9401154412608508, and I had given this numbr also, and again there is no discount given. Why?
Further your mail says “Enter E-coupon number NF2201231276902 on the Payment page to avail a discount.”. This is in your mail of confirmation to me. Then where & when will I use this number. What happens to the discount for this.
I regret that you say something but do something. Please clarify immediately. and also:
“I have observed that you are indulging in clear cheating of the customers. This is not fair. Please look into my complaint and respond immediately. I reserve my rights to take necessary action in the matter, in addition to blacklisting ‘Makemytrip.com’
Please note that if I had booked through GoAir directly the tickets would have costed me Rs 10818/- only. You have therefore clearly cheated.”
Immediate action should be taken against them
M M Dutt
9619980350
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