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Airtel starts unvanted VAS services without any reason and restricted to call customer careand balance deduction

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AdminPost
in ,

Location/place: UP EAST

Name of company/service: Airtel

My mobile no is 9125381838. Airtel started a group of VAS services without any reason. They keep activating VAS services on my number. On 10th Mar 2013.
Case 1- They simply deduct rs 5 and telling that you downloaded fashion show when my mobile was switched off at 01.17am
Case 2 Same day they deducted rs 9 and activated live aarti, SANEESHWAR Live Aarti and one more related service.
I want to get rid of these type of services and facing lot of disturbances from these type of activity of airtel.
I need proper solution with balance refund.

Comments

3 responses to “Airtel starts unvanted VAS services without any reason and restricted to call customer careand balance deduction”

  1. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Tiwari,

    This is to inform you that your concern listed on 10 Mar. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Kaushlendra Avatar
    Kaushlendra

    Thanks for resolving my problem!

  3. Airtel Presence Avatar
    Airtel Presence

    Namaste Mr. Tiwari,

    We would like to inform you that your concern listed 10 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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