Location/place: Nasik
Name of company/service: Bata India Ltd.
Dear Sir
My name is Prajakta Waikar and I am writing you from Nashik, Maharashtra. I am mentioninng here under the details of my complaint.
Complaint:-
I have placed an order for men formal black shoe article no. 8516984, size 6 with Bata India Ltd on Feb 11, 2013. Errorneously company has couriered me article containing female sandals on Feb 16, 2013. I have registered complaint with the IVS 18004192282- customer care on the same date for replacement of the same. I have been assured by the company’s customer care executive that the wrong article would be picked up from my residence with in 7 to 21 days and my original order would be delibered to me with in this turn around time. I have made lots of calls informing the customer care that the pick up man has not come till date but to no avail. I have lost all hopes that my original order will be delivered to with the kind of lukewarm respone that I have received till date. Hence, I am writing to your honour for the justice and recourse. I humbly request you to help me.
My order no is 10113323
My complaint no. 16601, 19154, 21055
I am writin to you on Mar 09, 2013 anf I have registered complaint with the company on Feb 16, 2013.
Please look in to the matter sir. I am ready to.provide any other information if required
Email [email protected]
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