REPLACEMENT OF REFRIGRATOR

Location/place: NEW DELHI

Name of company/service: LG ELECTRONICS

I have purchased LG Refrigerator Model : GL-338VE4 ON 23rd June 2012 from ARVEE SALES Lajpat nagar, New Delhi under wide Invoice No. J2359 Dated 23rd June 2013 ( copy Attached). Yesterday all of sudden refrigerator stop cooling. I made complaint at LG Service center (Complaint No. RNA130306095149). Complaint was attended in few hours by two engineers in two hour duration. One said Gas leakage is there, need to to refilled. Another said, gas blocked in pipeline. Since its going to 8th month from the date of purchase, I could not expect this kind of quality from LG. Fridge is under warranty period, I would request yourself, please get it replace as early as possible, as we don’t want to get it repair.


Comments

One response to “REPLACEMENT OF REFRIGRATOR”

  1. LG India Avatar
    LG India

    Dear Munish,

    We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [email protected]

    Regards,
    LG Customer Support Team

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