Money not refunding

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Gurgaon&lt;/p&gt;<p><b>Name of company/service</b>: Airtel</p>I recharge online from airtel website and the error messag appears and website was closd bt 350rs ws deductd 4m my account ,dn again i tried then recharg was done 7uccesfuly bt amoun ws deductd twice.i have complatint thrice bt dey r respondng clearly n if i m requestng to transfr my cal to senior executive dy r not ready 2 transfer to dm.pls help me in refunding my money back. My e-mail id is [email protected] respond on e-mail id.


Comments

2 responses to “Money not refunding”

  1. Namaste Richika,

    This is to inform you that your concern listed on 02 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Richika,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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