2g pack got deactivated on activating 3g

Location/place: rampura

Name of company/service: vodafone india

i recharged my no (8517998199) with vodafone bonus card 695 which provide unlimited internet for 90 days unfortunately on the other day i message
“act 3g to 144” and then my internet got deactivated i called customer care but they didn`t refund me . plzz help me


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