Samsung- received faulty product not replacing till now

Location/place: chennai

Name of company/service: Samsung

Dear sir,

I bought a samsung A/C.on day one itself the product was not fuctioning, the service personal have taken the A/C without proper packing,its 205th day now, i spent 30000/- on this A/c, samsung which is known for the brand is not replacing the product ,its asking me to take the repaired product,i would have bought a second hand product or assembled the a/c at home ,instead of buying a repaired product. plz refund my money.


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