Location/place: Goa
Name of company/service: Idea cellular
On 26/02/13 i received a sms from IZ-IdeaCMS on my idea no.9763342360 “Dear Customer, thank you for downloading Videos from XINLABS. You have been charged Rs.49/-”
I have not downloaded anything then why have i been charged. I called customer care but they are not ready to understand. They say that i have downloaded that is why i have been charged. If they cant believe that i have not downloaded then why should i accept what they say.
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