Location/place: Raipur(C.G.)
Name of company/service: Crystal Bajaj (Bajaj Auto Agency)
Maananiya Mahoday/Mahodaya
Maine 23.06.2011 ko Tirupati Auto Agency Raipur (C.G.)se Bajaj Discover bike kharidi thi,Yah agency ab Crystal Bajaj ke naam se parivartit ho gayi hai. Mujhe bike me 30000km ya 2 year ki warranty(jo pahale ho) di gai thi.Maine 3 free servicing aur 1st paid servicing time par karai ,4th paid servicing nirdharit time 5 month se 2 din late me karai ,5 th paid service time par karai tab tak bike me koi problem nahi thi. jab 6th paid service time par karaane gaya tab agency waale engine me problem bataaye to maine warranty me banaane ko kaha to unhone 4th servicing me 2 din late ho jaane ke karan warranty dene se manaa kar diye. jabaki meri bike kewal 17900km chali hai.Bajaj Auto head office ko bhi maine mail kiya tha par unhone koi action nahi liya.Halaki problem 2000 se 3000 rupaye ki maamuli hai lekin agency ki niyat pata nahi kitne bhole bhale logon ko bhraamak vigyapan me fansa kar thagane ki lagati hai.Agar maine aaj pahal nahi kari to pata nahi ye aur kitano ko dhoka denge.
mane Bajaj Auto Head office ko 2-3 bar reminder bheja par unhone is baare me koi bhi dilchaspi nahi li aur bajaj ke upar ek cutomer ka bharosa tod diya.
Ant me ek last ummid aap par hai. Kripaya jo aapko uchit lage awasya pratyuttar de.
Dhanyawad
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