Worst Service of Hotel Prayag Allahabad

Location/place: Allahabad

Name of company/service: Hotel Prayag

Dear Sir,
I had a bitter experience with Hotel Prayag, I want to share with you. I wish to get Holy bath in Sangam on occasion of Kumbh at Allahabad and booked two rooms of Hotel Prayag online on 3rd February 2013, for date 21st February 2013.
I contact Hotel Telephone No. 0532 3252131 on 21st February 2013 in the morning for occupancy call that we are coming, but was very much shocked after hearing that we have no room booking in the name of Sanjay Garg and we have no vacant room at present. I requested him that we are coming with family and please look your record as we have paid amount in advance through online booking and kindly confirm me by return call. But I got no response from them even after more than one hour and I was already worried, so I called them again and requested for rooms, then he replied that you come here then we will see. Fortunately we got rooms with highly obligation of Hotel staff that they had to arrange rooms for us.
Both the rooms were provided without Hand wash soap as well as towel. Hot water was also not available in room, but had to carry from Lobby.
So I had bitter experience of Hotel Prayag and I will never recommend this Hotel to anyone.

Sanjay Garg
Vasant Vihar Near 132 Substation Chopla
Gajraula PIN 244235
Mobile – 8881053388


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