Location/place: Bangalore
Name of company/service: Tata Docomo – Photon Plus
Hi
My photon Number is 9243553229.
I purchased this new connection about a month back,. however the performance of this unit is pathetic. I get 70-100% photon plus network at my home and still the speed is so pathetic that it only seldom opens any webpages,
I raised a complaint ( Complaint no – 308027983 ), and an antennae was installed, however it did not resolve any speed issue.
Connection works fine at my office (where I dont need it) but just never works at home where I need it.
Every time we contact the customer care there standard answer is “we will forward you complaint to tech dept and you wil receive a call”, however nobody has called me yet and the service continues to be pathetic as ever. However I have decided to write to DOT at the mail ID [email protected]
Best Regards
Parthosarathy Das
Contact No: 9611217686
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