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Unnecessary charges debited from account

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AdminPost
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Location/place: Rohtak

Name of company/service: kotak mahindra bank

Bank name: Kotak mahindra bank
Branch: Rohtak, Haryana branch

I have a bank account which is maintained on a zero balance.

Recently my account was debited Rs 400, the reason, mentioned was that they cut the balance in a promotion offer according to which the bank will deduce charges if i will not do any transection in the account.

what kind of promotion offer is this! what promotion does it offer to bank and what kind of goodness to it to customer.

please look into matter.

Thanks

Dr virender verma
phone:9467455540

Comments

One response to “Unnecessary charges debited from account”

  1. Kotak Support Team. Avatar
    Kotak Support Team.

    Dear Mr. Verma,

    Apologies for the inconvenience caused to you in this regards. We would like to inform you that our Bank officials are investigating the matter and assure that you will be contacted by them at the earliest addressing all your concerns to your satisfaction. Further, you will also be in receipt of an email communication from their end.

    Assuring you of our best services at all times.

    Thanks and regards,
    Kotak Support Team.

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