Regarding personnel’s ID

Location/place: kanpur

Name of company/service: Airtel

I am using a airtel prepaid connection from last 5 months. In betweem my connection was disconnected. I contacted airtel office which is situated at 8/226 SGM plaza , Arya nagar , Kanpur 208001 U.P.. Firstly they disconnected my outgoing then i went to the office and they told me to submit my id. and i submitted my id(voter id).They told me that my no.will be working in next 48 hrs. when i visited after 48 hrs they told me my no. is deleted by the company then i asked to return my id which i was submitted there they said after two days your id will be back to you. Now it has been 2 weeks i didnt get my id back. I am afraid that my id should be misplace or misuse.Please do the need full to get my id back. still office executives have no answer about my id.


Comments

2 responses to “Regarding personnel’s ID”

  1. Namaste,

    This is to inform you that your concern listed on 15 Feb. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [email protected]

    We assure you that we are committed to resolving the issue to your satisfaction

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
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    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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