Location/place: Hyderabad
Name of company/service: Redington/ Blackberry
I took my mobile to redington on 18th jan 2013 as it had a problem. the person told me to have the os upgraded which I did. the problem did not solve so on 21st jan I went to redington again and they told me they will do the upgrade again and it will take 2 days. After 2 day they told me its a hardware problem and will take 5 more days. after 5 days they told me it cannot be repaired and a new handset needs to be issued so it would take 5 more days . after a week they tell me the model is not available and will take more time . Now its about a month I am with out my handset and without any assurance that i will even get my mobile
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