Location/place: Kolkata
Name of company/service: Reliance Communications
Hi,
I am Deepak Kumar. My mobile number is 9883251487. I am using reliance GSM service for more than 6 years. But on 2nd feb 2013, reliance deducted more than Rs50 for just opening a google page in mobile web browser. How can it happen if the charges is just 10p/10kb for browsing. Being an IT professional, i am quite sure that it could deduct max 1 rs for this. I called customer care several times but they are neither ready to refund the deducted amount nor ready to write a complain. Is this the kind of reward,reliance gives to its valuable customers. Even most of my friends use reliance service and it happens with them frequently.
I really want to escalate this matter to higher autority of Rcom to take proper action and do proper justice. If i dont get my deducted amount refuded, i will opt for number portability.
My details:
Deepak Kumar
Mob no: 9883251487
email id: [email protected]
Thanks,
Deepak
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